Jomar Payment Policy

Full payment is required in advance for all purchases, including:

• Hardware, hardware maintenance agreements, and non-Jomar hardware support agreements
• Software, software maintenance agreements, and non-Jomar software support agreements

Professional Services

Projects

Full payment is required in advance for all project-related labor.

Support Services

Full payment is required in advance. Support hours can be purchased through the following options:

Prepay Option

• Purchase any quantity of support hours in advance.
• Hours are deducted from the account balance as labor is used.
• Discounts apply for bulk purchases.
• No support agreement required; services are delivered on a best-effort, first-come, first-served basis.

Monthly Support Agreement

• Billed monthly for a fixed number of prepaid support hours.
• Guarantees a response time for available prepaid hours.
• Discounts apply to monthly support agreements.
• Additional hours are billed at the contracted rate and provided on a best-effort, first-come, first-served basis.
• Unused hours remain valid for 365 days from issuance.

Managed and Hosted Services

• Full payment is required in advance for all managed and hosting services.
• Automatic Recurring Billing (ARB) is required for all hosting products.

Acceptable Forms of Payment

• Checks: Company checks, cashier's checks, certified checks, and money orders
• Electronic Payments: Wire transfer and ACH
• Credit Cards: Visa, Mastercard, Discover, American Express
• PayPal: Send payments to paypal@myjomar.com

Send Check Payments To:

Jomar Technologies, Inc.
PO Box 1400
Southampton, PA 18966

Revised 2025-02-24