Music On-Hold

From music that appeals to your calls, to creatively written advertising messages read by professional voiceover announcers, On-Hold Concepts will show you how to unleash your on-hold marketing power.

With your customers waiting on hold, you have their undivided attention. This makes your on-hold a very powerful marketing tool.

Taking control of your on-hold environment lets you decide what your callers hear. A professional on-hold advertising program will engage the listener, effectively shorten the perceived waiting time, and allow you the perfect opportunity to connect with callers to build profit.

The caller can be educated about your business resulting in a more enhanced and beneficial time for both the caller and the business.

The benefits of working with On-Hold Concepts:

  • Your on-hold service will include everything: copywriting, voice talent, music licensing, and any on-hold equipment you might require
  • Choose the type and genre of music you feel best represents your business or service, including popular chart music by original artists
  • We’ll set up and maintain your new advertising tool with quarterly, semi-annual, or annual updates of fresh copy and music
  • You will be assigned a personal account manager to monitor and do all the work for you
  • Professionally voiced and produced on-hold advertising messages, auto-attendant greetings, and automated prompts enhance your business identity, reinforce your branding, and present a polished image

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The Facts

Callers with SILENCE-ON-HOLD will abandon their calls in less than one minute; 90% hang up within 40 seconds

Callers with MUSIC-ON-HOLD will stay on the line 30 seconds longer than with only silence

Callers with INFORMATION-ON-HOLD will stay on the line for up to 3 minutes longer