Microsoft Exchange Unified Communications

3CX Phone System for Windows is a revolutionary IP PBX that delivers powerful unified communications technology by merging voice and data networks, allowing businesses to simplify real-time delivery of information and ensure ease of use.

With the tight integration between the 3CX IP PBX and Microsoft Exchange Server, communication and collaboration are made easier, and cooperation with business partners and clients becomes more direct.

Key Unified Communications features when using 3CX Phone System with Microsoft Exchange Server:

  • Unified Messaging
    Users receive voicemail in their Exchange/Outlook inbox. Voicemail is stored in users’ Exchange mailboxes. Voicemail messages can be heard using compatible email software and mobile devices.
  • Voice Recognition
    Callers reaching your phone system can speak Digital Receptionist options, employee names, department names, extensions numbers.
  • Visual Voicemail
    Speech-to-text technology enables voicemail messages to be automatically transcribed into text, which may be read by users with compatible email software and mobile devices.
  • Text-to-Speech
    Users can call into the phone system and listen to their email messages being read aloud. Emails can be replied to by users by speaking their reply. The speech-to-text technology converts users’ spoken words to text words and sends the email.
  • Message Waiting Indicator
    MWI light/button on phone only lights/flashes when there is a new voicemail in the user’s Exchange mailbox.
  • Tight Integration with Exchange
    Access your Exchange calendar and contacts information via telephone call.
  • Call Routing Rules
    Users can create rules to determine how calls are routed based on their Exchange calendar availability, Caller ID and many other factors.