3CX Phone System Features

	PBX Edition (Free)	Standard	Pro / Enterprise
Extensions	Unlimited	Unlimited	Unlimited
Number of Simultaneous Calls Supported	8	4=>1,024	4=>1,024
Call Logging	*	*	*
Call Reporting		*	*
Call Forward on Busy or No Answer	*	*	*
Call Routing by DID	*	*	*
Auto Attendant / Digital Receptionist	*	*	*
Voicemail	*	*	*
Music on Hold	*	*	*
Central Phonebook	*	*	*
Call by Name	*	*	*
Call Parking / Pickup		*	*
Call Transfer	*	*	*
Call Queuing		*	*
Call Recording		*	*
MWI – Message Waiting Indicator	*	*	*
Supports Popular SIP Phones	*	*	*
Supports SIP Trunks / Gateways	Single SIP Trunk	*	*
Intercom / Paging		*	*
Ring Extension & Mobile Simultaneously	*	*	*
Extensive Codec Support (G711, G722, GSM, Speex, ILBC, G729)	No G729	*	*
Automatic Pickup on Busy	*	*	*
Call Recordings Management		*	*
Headset Answer Button Support (Jabra & Platronics)	*	*	*

	PBX Edition (Free)	Standard	Pro / Enterprise
Web-based Management Console	*	*	*
Automated Provisioning of Devices	*	*	*
Real Time Web-based System Status	*	*	*
Integrated Web Server	*	*	*
Easy Backup and Restore	*	*	*
SBC to Configure Remote Extensions	*	*	*
VMware / Hyper-V Compatibility	*	*	*
Connect Remote 3CX PBX Systems (Bridges)		*	*
Scheduled Backup	*	*	*
Scheduled Restore			*
Build-In Fail Over Functionality Including Standby Licence			Yes / Standby Licence in Enterprise only

	PBX Edition (Free)	Standard	Pro / Enterprise
Setting Up Conference Calls		*	*
See the Presence of Your Colleagues	*	*	*
Receive Voice Mail via Email	*	*	*
Receive Faxes via Email as PDF		*	*
Integrated Fax Server		*	*
Integrate Offices with 3CX Bridge		*	*
Advanced Forwarding Rules	*	*	*
View Presence of Bridged PBXs			*

	PBX Edition (Free)	Standard	Pro / Enterprise
Advanced Queue Strategies			*
Advanced Call Reporting			*
Real Time Queue Statistics			*
Queue Reports			*
Barge In / Listen In (Monitor) / Whisper			*
Query Customer Name Based on Caller ID			*
Ability to Use 3CXPhone API			*
Link Company Directory with LDAP / ODBC			*
Sync Phonebook with Microsoft Exchange			*
Real Time Queue Monitoring			*
Wallboard			*
Switchboard Queue Manager View			*
Call Recordings Search			*
Supervisor can Log Agents In/Out			*
Supports External Agents			*
Callback if queue full			*
CRM Integration / Scripting Interface			*
SLA alerting/reporting			*

	PBX Edition (Free)	Standard	Pro / Enterprise
Android Client	*	*	*
iOS Client	*	*	*
Windows Phone Client	*	*	*
CTI Support	*	*	*
Seamlessly Create Conference Calls	*	*	*
Users can Configure their Own Extension	*	*	*
Provisioning by Email	*	*	*
Manage 3CXPhone from within the Console	*	*	*
Includes 3CX Tunnel to Avoid NAT Problems	*	*	*

	PBX Edition (Free)	Standard	Pro / Enterprise
Automatic Plug & Play Phone Provisioning	*	*	*
Manage IP Phones Network Wide from Console	*	*	*
Restart Phones Remotely	*	*	*
Update & Manage Firmware Network Wide	*	*	*

	PBX Edition (Free)	Standard	Pro / Enterprise
Microsoft Outlook	*	*	*
Office 365 (address book only)		*	*
TAPI		*	*
Office 365			*
Salesforce			*
Microsoft Dynamics			*
Microsoft Exchange 2013 / LDAP / ODBC			*
SugarCRM			*
Google Contacts			*
Exact			*
Zendesk			*
Freshdesk			*
act!			*
Datev			*