PBX Edition (Free) | Standard | Pro / Enterprise | |
---|---|---|---|
Extensions | Unlimited | Unlimited | Unlimited |
Number of Simultaneous Calls Supported | 8 | 4=>1,024 | 4=>1,024 |
Call Logging | * | * | * |
Call Reporting | * | * | |
Call Forward on Busy or No Answer | * | * | * |
Call Routing by DID | * | * | * |
Auto Attendant / Digital Receptionist | * | * | * |
Voicemail | * | * | * |
Music on Hold | * | * | * |
Central Phonebook | * | * | * |
Call by Name | * | * | * |
Call Parking / Pickup | * | * | |
Call Transfer | * | * | * |
Call Queuing | * | * | |
Call Recording | * | * | |
MWI – Message Waiting Indicator | * | * | * |
Supports Popular SIP Phones | * | * | * |
Supports SIP Trunks / Gateways | Single SIP Trunk | * | * |
Intercom / Paging | * | * | |
Ring Extension & Mobile Simultaneously | * | * | * |
Extensive Codec Support (G711, G722, GSM, Speex, ILBC, G729) | No G729 | * | * |
Automatic Pickup on Busy | * | * | * |
Call Recordings Management | * | * | |
Headset Answer Button Support (Jabra & Platronics) | * | * | * |
PBX Edition (Free) | Standard | Pro / Enterprise | |
---|---|---|---|
Web-based Management Console | * | * | * |
Automated Provisioning of Devices | * | * | * |
Real Time Web-based System Status | * | * | * |
Integrated Web Server | * | * | * |
Easy Backup and Restore | * | * | * |
SBC to Configure Remote Extensions | * | * | * |
VMware / Hyper-V Compatibility | * | * | * |
Connect Remote 3CX PBX Systems (Bridges) | * | * | |
Scheduled Backup | * | * | * |
Scheduled Restore | * | ||
Build-In Fail Over Functionality Including Standby Licence | Yes / Standby Licence in Enterprise only |
PBX Edition (Free) | Standard | Pro / Enterprise | |
---|---|---|---|
Setting Up Conference Calls | * | * | |
See the Presence of Your Colleagues | * | * | * |
Receive Voice Mail via Email | * | * | * |
Receive Faxes via Email as PDF | * | * | |
Integrated Fax Server | * | * | |
Integrate Offices with 3CX Bridge | * | * | |
Advanced Forwarding Rules | * | * | * |
View Presence of Bridged PBXs | * |
PBX Edition (Free) | Standard | Pro / Enterprise | |
---|---|---|---|
Advanced Queue Strategies | * | ||
Advanced Call Reporting | * | ||
Real Time Queue Statistics | * | ||
Queue Reports | * | ||
Barge In / Listen In (Monitor) / Whisper | * | ||
Query Customer Name Based on Caller ID | * | ||
Ability to Use 3CXPhone API | * | ||
Link Company Directory with LDAP / ODBC | * | ||
Sync Phonebook with Microsoft Exchange | * | ||
Real Time Queue Monitoring | * | ||
Wallboard | * | ||
Switchboard Queue Manager View | * | ||
Call Recordings Search | * | ||
Supervisor can Log Agents In/Out | * | ||
Supports External Agents | * | ||
Callback if queue full | * | ||
CRM Integration / Scripting Interface | * | ||
SLA alerting/reporting | * |
PBX Edition (Free) | Standard | Pro / Enterprise | |
---|---|---|---|
Android Client | * | * | * |
iOS Client | * | * | * |
Windows Phone Client | * | * | * |
CTI Support | * | * | * |
Seamlessly Create Conference Calls | * | * | * |
Users can Configure their Own Extension | * | * | * |
Provisioning by Email | * | * | * |
Manage 3CXPhone from within the Console | * | * | * |
Includes 3CX Tunnel to Avoid NAT Problems | * | * | * |
PBX Edition (Free) | Standard | Pro / Enterprise | |
---|---|---|---|
Automatic Plug & Play Phone Provisioning | * | * | * |
Manage IP Phones Network Wide from Console | * | * | * |
Restart Phones Remotely | * | * | * |
Update & Manage Firmware Network Wide | * | * | * |
PBX Edition (Free) | Standard | Pro / Enterprise | |
---|---|---|---|
Microsoft Outlook | * | * | * |
Office 365 (address book only) | * | * | |
TAPI | * | * | |
Office 365 | * | ||
Salesforce | * | ||
Microsoft Dynamics | * | ||
Microsoft Exchange 2013 / LDAP / ODBC | * | ||
SugarCRM | * | ||
Google Contacts | * | ||
Exact | * | ||
Zendesk | * | ||
Freshdesk | * | ||
act! | * | ||
Datev | * |
PBX Edition (Free) | Standard | Pro / Enterprise | |
---|---|---|---|
Plugin Free – WebRTC | * | * | * |
One-click conference | * | * | * |
Meeting Recording | * | * | * |
Remote Control / Assistance | * | * | * |
Screen Sharing | * | * | * |
Unlimited Users | * | * | * |
Participants Included | 5 | 10 | 25 |