3CX Phone System Features

PBX Edition (Free) Standard Pro / Enterprise
Extensions Unlimited Unlimited Unlimited
Number of Simultaneous Calls Supported 8 4=>1,024 4=>1,024
Call Logging * * *
Call Reporting * *
Call Forward on Busy or No Answer * * *
Call Routing by DID * * *
Auto Attendant / Digital Receptionist * * *
Voicemail * * *
Music on Hold * * *
Central Phonebook * * *
Call by Name * * *
Call Parking / Pickup * *
Call Transfer * * *
Call Queuing * *
Call Recording * *
MWI – Message Waiting Indicator * * *
Supports Popular SIP Phones * * *
Supports SIP Trunks / Gateways Single SIP Trunk * *
Intercom / Paging * *
Ring Extension & Mobile Simultaneously * * *
Extensive Codec Support (G711, G722, GSM, Speex, ILBC, G729) No G729 * *
Automatic Pickup on Busy * * *
Call Recordings Management * *
Headset Answer Button Support (Jabra & Platronics) * * *
PBX Edition (Free) Standard Pro / Enterprise
Web-based Management Console * * *
Automated Provisioning of Devices * * *
Real Time Web-based System Status * * *
Integrated Web Server * * *
Easy Backup and Restore * * *
SBC to Configure Remote Extensions * * *
VMware / Hyper-V Compatibility * * *
Connect Remote 3CX PBX Systems (Bridges) * *
Scheduled Backup * * *
Scheduled Restore *
Build-In Fail Over Functionality Including Standby Licence Yes / Standby Licence in Enterprise only
PBX Edition (Free) Standard Pro / Enterprise
Setting Up Conference Calls * *
See the Presence of Your Colleagues * * *
Receive Voice Mail via Email * * *
Receive Faxes via Email as PDF * *
Integrated Fax Server * *
Integrate Offices with 3CX Bridge * *
Advanced Forwarding Rules * * *
View Presence of Bridged PBXs *
PBX Edition (Free) Standard Pro / Enterprise
Advanced Queue Strategies *
Advanced Call Reporting *
Real Time Queue Statistics *
Queue Reports *
Barge In / Listen In (Monitor) / Whisper *
Query Customer Name Based on Caller ID *
Ability to Use 3CXPhone API *
Link Company Directory with LDAP / ODBC *
Sync Phonebook with Microsoft Exchange *
Real Time Queue Monitoring *
Wallboard *
Switchboard Queue Manager View *
Call Recordings Search *
Supervisor can Log Agents In/Out *
Supports External Agents *
Callback if queue full *
CRM Integration / Scripting Interface *
SLA alerting/reporting *
PBX Edition (Free) Standard Pro / Enterprise
Android Client * * *
iOS Client * * *
Windows Phone Client * * *
CTI Support * * *
Seamlessly Create Conference Calls * * *
Users can Configure their Own Extension * * *
Provisioning by Email * * *
Manage 3CXPhone from within the Console * * *
Includes 3CX Tunnel to Avoid NAT Problems * * *
PBX Edition (Free) Standard Pro / Enterprise
Automatic Plug & Play Phone Provisioning * * *
Manage IP Phones Network Wide from Console * * *
Restart Phones Remotely * * *
Update & Manage Firmware Network Wide * * *
PBX Edition (Free) Standard Pro / Enterprise
Microsoft Outlook * * *
Office 365 (address book only) * *
TAPI * *
Office 365 *
Salesforce *
Microsoft Dynamics *
Microsoft Exchange 2013 / LDAP / ODBC *
SugarCRM *
Google Contacts *
Exact *
Zendesk *
Freshdesk *
act! *
Datev *
PBX Edition (Free) Standard Pro / Enterprise
Plugin Free – WebRTC * * *
One-click conference * * *
Meeting Recording * * *
Remote Control / Assistance * * *
Screen Sharing * * *
Unlimited Users * * *
Participants Included 5 10 25