Creating your own Call Flows and Voice applications has never been easier! Together with the 3CX Phone System, you can create any configuration you need.
With the 3CX Call Flow Designer (CFD), you can easily create complex call flows and voice applications visually -- without programming or scripting. Design an application in hours rather than weeks!
For example, query a caller for a customer number, validate this number against a database, and route the call based on customer type. You can also create a call flow that routes calls based on the time of day.
Automate repetitive tasks and save valuable agent and customer time! To run Call Flows and Voice apps you have created with CFD, you need a PRO edition.
The Call Flow Designer includes ready to use building blocks that you can use in your call flows: